
Roadmap to 5-Star Wins Webinar
6-Week Part Webinar Series presented by LeadingAge Connecticut sponsored by Proactive LTC Consulting
Every Wednesday, February 4 thru March 11.
12:30 pm to 1:30 pm | Held via Zoom
Roadmap to 5-Star Wins is a focused webinar series designed to help skilled nursing facilities improve performance across all CMS 5-Star domains. Each session breaks down key components—Health Inspections, Staffing, Quality Measures, and QRP—into clear, actionable strategies. Participants will learn how ratings are calculated, how data accuracy and operations impact scores, and how to build a customized, sustainable plan for achieving stronger 5-Star outcomes.
February 4: Strategies to Strengthen Your Health Inspection Rating
This session provides a foundational overview of the CMS 5-Star Quality Rating System, with a deep dive into the Health Inspection domain. Attendees will learn how the overall rating is calculated, how survey outcomes impact star performance, and how to leverage survey cycle data to guide improvement. Practical tips for managing survey readiness, identifying risk areas, and implementing targeted QAPI strategies will be emphasized.
Learning Objectives:
1. Explain how the 5-Star overall rating is calculated and how each domain contributes.
2. Understand the Health Inspection domain methodology and scoring system.
3. Identify strategies to improve survey readiness and reduce citation risk.
Target Audience: Nursing Leadership, Nursing Home Administrators, Department Heads
Registration Information
Webinar Series Pricing:
LeadingAge CT & RI Members: $495
Non-Members: $570
Series Registration 
Individual Webinar Pricing:
$99 for LeadingAge Connecticut Members
$175 for Non-LeadingAge Connecticut Members
Individual webinar registration 
• Registration is a commitment to pay in full and the deadline to register is Friday before each webinar.
• 1.0 CT NHA CEU per webinar; ; NAB approved through Proactive LTC Consulting will be issued to attendees post event.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.
Presented By:
Shelly Maffia, MSN, MBA, RN, Director of Regulatory Services Proactive LTC Consulting
Shelly Maffia is a Registered Nurse and Licensed Nursing Home Administrator with experience serving as an Administrator, Director of Nursing, and as a multisite Corporate Nurse Consultant. She holds AAPACN’s QAPI Certified Professional (QCP) credential, is certified in healthcare compliance through the Healthcare Compliance Association (HCCA) and is an Infection Preventionist. She presents extensively on LTC clinical, regulatory, and compliance matters.
Questions? Call us (203) 678-4477.
February 11: Staffing for Success: The Road to a Stronger 5-Star Score
February 18: Quality Measures Decoded (Part 1) - Short-Stay Wins That Move the Needle
February 25: Quality Measures Decoded (Part 2) - Long-Stay Success Strategies
March 4: QRP Essentials: Prevent Penalties & Improve Accuracy
March 11: Building Your Customized Work Plan for 5-Star Success