Roadmap to 5-Star Wins Webinars

6-Week Part Webinar Series presented by LeadingAge Connecticut sponsored by Proactive LTC Consulting
Every Wednesday, February 4 thru March 11.
12:30 pm to 1:30 pm | Held via Zoom

Roadmap to 5-Star Wins is a focused webinar series designed to help skilled nursing facilities improve performance across all CMS 5-Star domains. Each session breaks down key components—Health Inspections, Staffing, Quality Measures, and QRP—into clear, actionable strategies. Participants will learn how ratings are calculated, how data accuracy and operations impact scores, and how to build a customized, sustainable plan for achieving stronger 5-Star outcomes.

February 4: Strategies to Strengthen Your Health Inspection Rating
This session provides a foundational overview of the CMS 5-Star Quality Rating System, with a deep dive into the Health Inspection domain. Attendees will learn how the overall rating is calculated, how survey outcomes impact star performance, and how to leverage survey cycle data to guide improvement. Practical tips for managing survey readiness, identifying risk areas, and implementing targeted QAPI strategies will be emphasized.

February 11: Staffing for Success: The Road to a Stronger 5-Star Score
This session examines the Staffing domain of the 5-Star system. Attendees will learn the specifics of RN hours, total nursing hours, PBJ reporting, and factors that drive staffing star ratings. The session will cover data validation, common PBJ pitfalls, and operational strategies to stabilize staffing performance and improve accuracy of required submissions.

February 18: Quality Measures Decoded (Part 1) - Short-Stay Wins That Move the Needle
This session examines the Staffing domain of the 5-Star system. Attendees will learn the specifics of RN hours, total nursing hours, PBJ reporting, and factors that drive staffing star ratings. The session will cover data validation, common PBJ pitfalls, and operational strategies to stabilize staffing performance and improve accuracy of required submissions.

February 25:  Quality Measures Decoded (Part 2) - Long-Stay Success Strategies
This session examines the Staffing domain of the 5-Star system. Attendees will learn the specifics of RN hours, total nursing hours, PBJ reporting, and factors that drive staffing star ratings. The session will cover data validation, common PBJ pitfalls, and operational strategies to stabilize staffing performance and improve accuracy of required submissions.

March 4: QRP Essentials: Prevent Penalties & Improve Accuracy
This session addresses the SNF QRP program and its connection to quality performance. Participants will gain a clear understanding of QRP measures, data submission requirements, and the financial implications of noncompliance. The session will highlight documentation, Section GG accuracy, and process improvements essential for meeting reporting thresholds.

March 11: Building Your Customized Work Plan for 5-Star Success
This capstone session brings together all elements of the 5-Star domains and guides attendees through building a customized facility improvement plan. Participants will learn how to analyze performance trends, set achievable goals, and apply QAPI principles to sustain improvement. Templates, checklists, and real-world examples will help guide their action planning.

Webinar Series Pricing:
LeadingAge CT & RI Members: $495
Non-Members: $570
Series Registration 

Individual Webinar Pricing:
$99 for LeadingAge Connecticut Members
$175 for Non-LeadingAge Connecticut Members
Click on each individual webinar above

• Registration is a commitment to pay in full and the deadline to register is Friday before each webinar.
• 1.0 CT NHA CEU per webinar; NAB approved through Proactive LTC Consulting will be issued to attendees post event.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.

Questions? Call us (203) 678-4477.